Tenant resources

Your deposit must be protected by law — here's how to check it, and how to get it back.

• Tenancy deposit protection How your deposit must be protected, and how to get it back at the end of your tenancy. gov.uk
• Deposit Protection Service (DPS) Check whether your deposit is registered with this scheme. depositprotection.com

What your landlord is legally required to fix and check, and how quickly.

• Repairs your landlord must do The structural, heating, and safety repairs that are your landlord's responsibility. gov.uk
• Gas safety checks What your landlord must do by law, from the Health and Safety Executive. You should get a copy of the annual gas safety record. hse.gov.uk
• Energy Performance Certificates (EPC) How to check the energy rating of a property you're renting. gov.uk

The core guide every private renter should read once at the start of a tenancy.

• Private renting: overview Your rights and responsibilities as a private tenant, from GOV.UK. gov.uk
• Your tenancy under the new rules: GOV.UK guide for tenants The government’s current guide to your tenancy and your rights since 1 May 2026. gov.uk
• Right to Rent checks What your landlord is allowed to ask for, and why. gov.uk

Free, independent advice if things get difficult with your landlord or tenancy.

• Shelter — housing advice Free, independent advice charity covering nearly every renting situation. shelter.org.uk
• Citizens Advice — renting from a private landlord Plain-English guidance on tenancy problems, arrears, and disputes. citizensadvice.org.uk
• The Property Ombudsman Free dispute resolution if your letting agent won't resolve a complaint. tpos.co.uk

If your landlord isn't meeting their obligations, here's where to raise it.

• Complaining about your landlord The steps to take if you have a problem with your landlord, including contacting your council. gov.uk
• Find your local council Councils handle licensing complaints and can inspect unsafe properties. gov.uk